This is a summarized version of the original article in Spanish

CRC has detected 4 causes that explain the low penetration of mobile internet in Colombia: (i) low penetration of smartphones, (ii) low mobile internet coverage; (iii) user preferences (low ICT education), and (iv) limited accessibility to the service. Among all these causes, CRC identified that the State is taking measures for many of them (v.g. ICT education, infrastructure sharing), while other causes are exogenous to the sector or outside the scope of the regulator (v.g. devaluation, inflation, increase in VAT). CRC concluded that it should focus on the cause associated with the regulatory conditions of commercialization of mobile terminal equipment (MTE) that operators must comply with. In Colombia, the operators can not make the contract for the provision of services conditional to the sale of MTE. However, CRC has published a draft resolution to exempt that if the ETM is 4G, provided that the free choice of the user is not limited (v.g. the user is not restricted to a minimum time of permanence). The proposal was chosen among 3 regulatory alternatives compared through a multi-criteria analysis.